Privacy Policy

1. Information we collect

• Account and contact data: name, email, and optional phone number provided during registration, checkout, or support requests.
• Transaction data: purchased courses, amounts, and timestamps (processed by our payment provider; we do not store full card details).
• Usage data: pages visited, device and browser characteristics, and interactions used to improve course delivery.
• Learning data: progress, quiz attempts, assignments, and feedback when you participate in courses.
• Cookies and similar technologies: essential cookies for sign-in and analytics to understand aggregate usage.

2. How we use information

• Provide and improve courses, including personalization and feature development.
• Communicate about purchases, updates, service notices, and support.
• Prevent fraud, enforce our Terms, and maintain service integrity.
• Comply with legal obligations and respond to lawful requests.

3. Legal bases for processing

We process personal data on the following bases: contract performance, legitimate interests (service improvement and security), consent (where required), and legal obligation.

4. Sharing of information

We share information with service providers that help operate our services (hosting, analytics, payment processing, email). These providers are bound by confidentiality and data protection obligations. We do not sell personal data.

5. Cookies

We use essential cookies for authentication and preferences, and analytics cookies to understand aggregate usage. You can manage cookies via your browser. Declining non-essential cookies may affect some features. See the cookie banner in our footer for controls.

6. Data retention

We retain personal data only as long as necessary for the purposes described in this policy, including legal, accounting, or reporting requirements. Learning data may be retained for course administration and accreditation evidence.

7. Your rights

• Access, correct, or delete your personal data.
• Object to or restrict processing in certain circumstances.
• Withdraw consent where processing is based on consent.
• Data portability to receive a machine-readable copy of your data.

8. International transfers

Your data may be processed outside your country of residence. We use appropriate safeguards such as contractual clauses to protect transferred data.

9. Security

We employ administrative, technical, and physical safeguards appropriate to the risk, including encryption in transit, access controls, and regular reviews. No method is 100% secure; residual risk remains.

10. Children’s privacy

Our services are intended for adults and professionals. We do not knowingly collect data from children under 16. If you believe a child provided us data, contact us to remove it.